What should I do if my account has not been activated?

What should I do if my account has not been activated?

If your account has not been activated, problems may have occurred during the payment phase. Please contact us via the contact form.  


    • Related Articles

    • How long will it take before I am charged and my account is activated?

      The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...
    • Can I change my already-purchased subscription plan?

      A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.
    • What prices and subscription plans do you offer?

      The types of Subscription available for purchase via credit and/or debit card with automatic renewal are as follows: Promo (e.g. trial period from 1 to 7 days), then type C subscription 1 month Subscription or equivalent credit purchase 3 months ...
    • How can I check the charges in my PayPal account?

      The charges for the packages purchased will be visible on your PayPal account, reflecting the wording communicated in the payment receipt found in your profile. If you encounter any kind of problem with the purchases, discrepancies with charges or ...
    • Accepted payment methods

      Credit or Debit card payments We use leading payment institutes to provide a secure system and accept all credit and debit cards. To make your data as secure as possible, we do not store any card information on our servers. To pay using credit or ...