How can I keep track of payments made on the site?
For each purchase you make on the site,
which is a subscription or a package of credits, a receipt will be generated
with a summary of the product purchased. Receipts will always be available for
viewing or downloading and stored in the Payments section of your profile until
you decide to deactivate it.
To view payment receipts, you will need to:
Go to your Profile by clicking on your picture in the top right
(or avatar if you have not entered a picture);
Click on the Payments section;
You will then see a page containing your receipts
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Accepted payment methods
Credit or Debit card payments We use leading payment institutes to provide a secure system and accept all credit and debit cards. To make your data as secure as possible, we do not store any card information on our servers. To pay using credit or ...
How can I see the charges on my credit card statement?
The charges for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded ...
How can I purchase a credit package?
You can purchase a credit package by clicking on the icon at the top of the site and selecting one of the packages based on your needs.
What happens after paying?
Once the payment is made, your registration will be updated, and your subscription period will begin. The receipt of your order will be uploaded to your profile.
What can I do if I purchased the wrong package?
You can choose the right package for you by checking all the information regarding the amount to be paid and the automatic renewal terms that you will be given on the payment page or in the Terms and Conditions of the service. We are unable to modify ...